/Delivery and Returns
Delivery and Returns2017-09-14T06:17:18+00:00

POSTAGE AND PACKING CHARGES: 

We aim to dispatch orders within 24 hours of your order being placed, Monday-Friday subject to payment and stock availability.  Please allow 48 hours during weekends/holidays.  If any products are out of stock, we will notify you as soon as possible by email and/or telephone.

 

UNITED KINGDOM ( UK )

£4.99 Courier:  Delivery 3-5 Working days

£8.99 Courier:  Next day delivery service Monday to Friday.  Delivery is Monday if you order by 11:30 am on Friday.

 

EUROPE INCLUDING REPUBLIC OF IRELAND

£12.00 Royal Mail International Signed For Delivery to Europe within 3-5 working days

 

 WORLDWIDE INCLUDING THE USA

£12.99 Royal Mail International Signed For Delivery worldwide within 5-7 working days.

 

SALES TAXES AND DUTIES FOR ORDERS SHIPPED OUTSIDE OF THE EUROPEAN UNION

Orders shipped to a destination outside of the EU may be liable to customs taxes and/or duties.  The customer is responsible for this cost, payable on receipt of goods.  We advise you to check your local customs tax and duty cost as items will not be released until duties are paid.

 

RETURNS

If you are not completely satisfied with a product we will be happy to offer you a full refund providing the item(s) are returned within 14 days of receiving the order.

Returned items(s) must be as new and in unworn condition and all packaging must still be attached.  Item(s) should be posted back in appropriate packaging to ensure they are not damaged in transit.

For all returns please complete our online form advising us why you would like a refund/exchange.  Exchanges are subject to availability.

Unfortunately, if you are returning an order from outside of the EU we are unable to refund any shipping, customs taxes or duties incurred.

Once the item(s) have been received by us and approved for return, we will exchange and/or refund the original payment for the sum paid.